Questions parents ask us first

Tuition for the school year (September through June) is billed through Sawyer on auto-pay, in up to 10 monthly installments charged on the 1st of each month. Tuition is not pro-rated for missed classes, holidays or a late start. Once a monthly payment has processed, it is non-refundable.

Email office@musicinmotionva.com at least 14 days before the 1st of the month. That stops your next tuition charge. If we receive notice later than 14 days before the 1st, the next month's payment will process and is non-refundable. For Mini-Sessions, these are short commitments, so we encourage dancers to finish the session. Early withdrawals are allowed with 14 days notice, but partial refunds or pro-rating are not offered once a session begins.

Yes. Class changes are permitted September through December. We ask that dancers try a class for at least one month before requesting a change, since the first few weeks are often the biggest adjustment. Email the office to request a change. Any change to your auto-pay amount takes effect the following month, and tuition is not pro-rated.

Music in Motion uses auto-enrollment for Priority Registration periods. When a session ends (for example, summer into fall), current students are automatically enrolled in their recommended classes for the next period. This saves your dancer's spot in our most popular classes before registration opens to new families. You will receive an email showing the classes your dancer is enrolled in, the price and dates of charges, and a list of additional options or changes. Auto-enrollment is not mandatory. To cancel or change it, reply by email before the date listed in that email.

Request a Make-Up Token from the office through Sawyer. Tokens are valid for 30 days and are redeemed using the token (please do not register directly for another class). Make-Up Tokens are not available in April or May, when classes are preparing for the Spring Recital.

We generally follow Virginia Beach City Public Schools for weather closings, though the studio may still open. The studio will share closure decisions, and any make-up class plans, with families as soon as a decision is made. When in doubt, check with the studio for that day's decision.

Recital costumes require a 50% deposit. If you withdraw before costumes are ordered, the deposit is refunded. Once costumes are ordered, both the deposit and the balance are non-refundable.

Paid events and workshops: full refund minus fees with at least 72 hours notice. With less notice, we can offer a credit to your account. No refunds or credits for no-shows.

Free events and free camps: if plans change, please cancel at least 48 hours ahead so a family on the waitlist can take your spot.

Camps: camp deposits are non-refundable, and each camp's cancellation deadline is listed at registration. Camp dates and credits are transferable.

Private lesson appointments can be canceled within 24 hours of booking for a full refund. Spotlight Program private sessions need 24 hours notice to reschedule without penalty, and may be rescheduled within one month. Spotlight costume, choreography and recital fees are non-refundable.

Company has its own commitment. A $150 drop fee applies after August 15th (or after choreography has been set) to cover re-blocking dances around a missing dancer. The drop fee does not apply to injury or illness. Competition, choreography and costume fees are non-refundable.

Every family signs our Release of Liability when registering in Sawyer. Dance is a physical activity, and the release confirms you understand the risks involved and agree to our terms for participation. You can read and download the full signed release anytime in your Sawyer account.

We love celebrating our dancers on our website, promotions and social media. Photo and video use is your choice: families who sign the Media Release in Sawyer are included, and families who do not sign are opted out. You can update your choice anytime by contacting the office.

We send account messages (class reminders, schedule changes, cancellations and emergencies) by email and text to the contact information in your Sawyer account. Marketing texts about events, classes and offers are optional, and you choose them at registration. You can reply STOP to any marketing text to opt out.